Troubleshooting App not loading

If you have issues with the app not loading (opening the window but the window stays blank), try the following:

  1. Check the error console by clicking on the tray icon and clicking "Troubleshoot"
  2. If the error is related to PostgreSQL, delete the following folders:
    • ~/Library/Application Support/com.sourcegraph.cody
    • ~/.sourcegraph-psql

If you are still having problems, please contact #ask-app in Slack (for Sourcegraph teammates) or #app in Discord (for Sourcegraph community members).